maanantai 14. toukokuuta 2012

Why does Siri recommend Windows Phone? Because even a computer knows customer satisfaction is more important than a dual core processor

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We all know iPhone’s Siri recommending the Nokia Lumia 900 is a bit of a joke, but of course the real reason why Wolfram Alpha calls the Nokia Lumia 900 the best smartphone ever is because owners report that they are very satisfied with their purchase, which for humans is surely the best measure of “best”.
For much of the public and tech media “best” has been a question of “feeds and speeds”; the fastest processor, highest resolution screen, the biggest sales; ignoring the human factor for what after all are mere tools. Apple and Google are in a mad dash to add gimmicks to their operating systems which ultimately confuse buyers and frustrate users, which is not exactly a recipe for customer satisfaction.